Plenari - Data Collection

Traditionally, CATI surveys have needed complicated and costly software.

What’s more, managing CATI surveys can be cumbersome and time consuming.

However not with CATI Agent, Plenari’s tool for CATI supervisors. CATI Agent provides total control of the administration and management of CATI surveys in one easy to use, reliable and fast program.

CATI Agent’s flexible installation options means that it can cater for any size of field operation.

Questionnaires designed in Q’Create (Plenari’s questionnaire design program) can automatically be deployed to CATI Agent. This avoids having to work with multiple systems and consequently saves time.

Furthermore, data collected through CATI Agent can be simply exported to Plenari’s advanced analysis and reporting tool, Plenari Investigator.

This seamless integration from questionnaire design to data collection, through data transformation to data analysis is the essence of Plenari.

Features of CATI Agent:

Uploads and deploys your survey quickly and simply (directly from Q’Create)
Can be installed on stand–alone PCs with a single phone line ( allows interviewers to work from home) or networked on as many PCs as required
Supports multiple users working on multiple jobs simultaneously
Enables interviewers to work from multiple locations e.g. a multi-country study can be managed from one central location with interviewers from other countries accessing the server
Advanced sample management through automatic dispatching of phone numbers to interviewers
Essential quota management, including termination of questionnaires when quota has been reached (while still providing the flexibility to revert back to the questionnaire if required)
Includes a Random Digit Dialler (RDD) – generates the numbers to dial according to specified area codes
Instant job and user statistics (hit and strike rates), great for monitoring interviewer efficiency and project progress
Provides complete phone history and also records call backs
Automatically creates coding frames and syntax for analysis
Surveys can operate in 3 modes: internal pilot testing, external pilot testing and final mode
Quality control for the validation of completed questionnaires
Works independently of other software
Manages different levels of access to the survey related data for different user groups (e.g. Researchers vs Field Supervisors etc)
Data from CATI Agent automatically transforms into a Plenari Investigator database
CATI Agent also exports to SPSS, CSV, ASCII and Triple-S
24-7 reports directly available through CATI Agent. These are static reports specified as a table or bar graph, updated continuously as interviews are completed.

Screenshots:

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